Customers give SkillsTown a 9.2 ... What's next?

On Oct. 1, SkillsTown once again received Cedeo accreditation for online training. Cedeo researched the quality, continuity and business orientation of the online training provider. The achieved score of a 9.2 underlines SkillsTown's ambition to get the best out of organizations, employees and themselves. "From long-term relationships with our clients, we work towards a future in which everyone continues to develop," said SkillsTown CEO Hans Schuurmans. "This figure proves that clients really appreciate that close cooperation and its results."

High customer satisfaction

Cedeo's report shows a very high level of client satisfaction. As much as 99,2% of the clients and participants say they are satisfied or even very satisfied with their collaboration with SkillsTown. People are unanimously positive about SkillsTown's services: "It is a pleasant company to work with. I see nothing but pluses.", "They anticipate and think quickly. They are incredibly willing" and "The contact is very personal. You don't feel like you're one of so many".

Usability

In addition, respondents speak out about the user-friendly and up-to-date learning platform: "The interface is clear and content is up-to-date," "All our participants are positive about the e-learnings," and "SkillsTown offers a nice platform. They have many standard e-learnings and webinars. The offerings are constantly being added to".

Eye on the future

"We are incredibly proud of this result," Hans Schuurmans indicated. "As an online training provider, we are tremendously committed when it comes to delivering high quality. We are proud that our learning solutions and the way we interact with our customers are so well appreciated. Which doesn't mean we are going to sit still of course. With our team, we work every day to provide even more and even better learning solutions."

The Cedeo recognition is one of many recognitions SkillsTown has achieved in recent years and shows once again that SkillsTown is a leading institute, both in terms of quality and innovation in learning. M. Vergeer, auditor Cedeo: "SkillsTown has now secured a prominent place in the national market of online training providers. And even at the time of the corona crisis, the organization quickly anticipated changing market conditions without compromising on service quality."

Cedeo's report can be found here find.

About Cedeo

CEDEO has become the standard seal of quality for training in the Netherlands and Belgium. By choosing a CEDEO-recognized provider, organizations know for sure that they are choosing one of the better training institutes.

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